Airport Assistance Services

SEA is usually busy, particularly during security or high travel seasons. Through Airport Assist, you receive assistance to pass through check-in and security quickly, including the Spot Saver virtual queue, saving standing time. Ideal for tight connections or travellers who prefer avoiding lines.

Upon landing, an Airport Assist host greets you at the gate or arrivals hall, checks your flight details, and escorts you to baggage collection, shuttle, or connecting gate using the people-mover train. Perfect for first-time visitors, families, or tired travellers.

Various lounges are available, including The Club SEA (independent) or airline lounges like Alaska Lounge and Delta Sky Club. Airport Assist can organize access, ensuring a comfortable place to relax during long layovers or delays.

For business travellers, seniors, or travellers with special needs, Airport Assist offers personal escort through arrivals/departures, customs/immigration help, document support, and direct transport to lounges or onward transfers.

Airport Assist helps with strollers, wheelchairs, walking between concourses, bathrooms, or family rooms, making travel easier and less tiring for children, seniors, or those with special needs.

SEA is large, and baggage handling can be cumbersome. Airport Assist can order porters to pick up your checked bags and carry them to your next gate or transport, especially useful when carrying heavy luggage or during short connections.

• Use the Underground Train: Transfers between Satellite gates and main concourse; allow 15–20 minutes, especially with baggage.
• Spot Saver: Reserve your spot in security lines during peak times to save waiting.
• Lounge Access: Consider day-passes to The Club SEA near Concourse A or South Satellite.
• Explore: SEA has a public art gallery and live music performances to make long layovers enjoyable.
• Wi-Fi & Power: Free airport Wi-Fi and abundant power points around gates.
• International/Domestic Transfers: Non-pre-cleared international arrivals may require South Satellite or Concourse A. Customs/immigration times vary.
• Late/Night Flights: TSA PreCheck at select checkpoints and Spot Saver reduce long queues.
• Mobility Support: Elevators, wheelchair-friendly washrooms, and assistants for baggage transport.
• Quick Bite: 40+ cafes and restaurants serve burgers, sushi, coffee, and local dishes.
• Step Outside: For long layovers, consider airport light-rail or shuttle to Seattle city center — allow 4–5 hours round-trip.
• Check Gates: Airlines like Alaska or Delta may switch gates; allow time for train or walking transfers.